Frequently Asked Questions
Q1. Why is a customized holiday better than travelling in a group?
a) You can set your own pace of travel and include the sights that you are seeing and exclude those that you wish to avoid.
b) Whilst travelling in a group, you are with strangers who you may meet for the first time and you are compelled to see all sights included and cannot increase or reduce the time at any location as you have to follow a fixed schedule.
Q2. What is the difference between SIC and private transfers?
a) SIC – Seat in Coach basis, where on arrival at your destination, you will be transferred to your hotel by a coach i.e. along with several other people in a group . There could be delays due to flight arrivals in your transfers.
b) Private Transfers, where you will be transferred to your hotel in your own vehicle without sharing the transport with anyone.
Q3. After reservation what type of confirmed documents will the customer receive?
a) You will receive a confirmed Travel Program which includes the itinerary with hotel details and our office/guide contact information along with the hotel vouchers.
b) You will also receive e-tickets if you are booking flights with us.
c) Any other tickets will be waiting at the hotel reception or will be given by our partners at the destination.
Q4. Is there any minimum number of days before travel to book with Namaste Tourism?
Ans: There should be a minimum 4 weeks before actual date of travel if you wish to book with us. For special events and peak seasons, it is recommended that you book at least 3 to 6 months in advance to get the best deals on flights as well as accommodation. Last minute bookings are subject to availability and may also work out relatively expensive.
Q5. Does the company provide Visa and Airfare services?
Ans: Yes, we do help in Visa processing and airline ticket bookings as part of the tour programme.
Q6. Is there any amount of deposit that needs to be paid in order to book with Namaste Tourism?
Ans: A minimum of 30% deposit needs to be paid to initiate the booking process and once confirmed, the balance has to be paid immediately or as per our standard terms and conditions of booking. In case of events or peak season bookings, 100% payment may be necessary at the time of booking.
Q7. Is there a possibility to customize my travel plan?
Ans: Yes, Namaste Tourism specializes in customized holidays and that is our USP.